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Customer Service and Information Clerk Program at Scarborough’s Academy of Learning®

Admission Requirements

Grade 12 or equivalent or mature student status. Courses are open to any applicant who possesses a good command of the English language and is able to follow instructions. An admission interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program. Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.

Program Type: Diploma

 

Anticipated Salary: C$24,158 – C$47,101
(Information from PayScale Canada)

 

Program Duration: 23 Weeks

 

Program Notes: Tuition fees include all materials and student manuals. Financial assistance may be available to qualified students.

 

Program Category: Business

 

Related Programs

Program Highlights

The objective of this program is to provide students with opportunities to acquire and apply knowledge of customer service and information skills to meet the demands of today’s businesses.

  • Integrated Learning System
    The secret of our student's success comes from training with the Academy of Learning Career College's exclusive Integrated Learning™ System. Available only at the Academy of Learning Career College, the Integrated Learning™ System has helped our graduates complete over one million training courses. In today's corporate sector, everyone is looking for a competitive advantage. Here's how the Integrated Learning™ System can give you the edge:
  • Individual assistance
    One-on-one facilitation instruction and monitoring support are provided by trained facilitators available on-site.
  • Student-focused training
    We've shifted the focus from teaching and put it where it belongs, on learning. Recognizing that every person is an individual, the Integrated Learning™ System is effective and flexible enough to fit your particular learning needs.
  • Tailored for learning success
    ILS uses a competency-based, building-block approach, steadily increasing learners' skill level and allowing them to practice and apply what they have learned in authentic, real-world situations and settings. The Integrated Learning System’s listening, reading, viewing, and hands-on tasks, combined with the personalized, one-on-one support learners receive from a qualified facilitator, is a recipe for success.
  • Competency-based learning
    Each lesson contains a clearly defined objective and assesses the understanding of the content. If you do not fully comprehend the lesson, you can repeat it before moving on to the next one.
  • Learn at your own pace
    Our exclusive Integrated Learning™ System allows you to learn at your own pace within your flexible, committed guidelines. There's no need to keep pace with other students.
  • No computer or special skills Required
    We can start you at the right level with whatever skills you have when you enroll. Academy of Learning Career College will provide you with the learning tools you need.
  • Start immediately
    You can start right away and begin learning immediately.
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