Personal Support Workers (PSWs) play a vital role in assisting individuals with daily living activities. They are employed across various settings, including long-term care facilities, home care environments, retirement communities, supportive housing, group homes, adult day centres, hospitals, and schools. The specific services a PSW offers are tailored to the unique requirements of each client, encompassing help with daily living tasks such as personal hygiene, mobility, household management, preparing meals, caring for family members, and facilitating social and leisure activities. As essential frontline healthcare providers, PSWs need to possess a wide array of skills beyond mere technical ability. They are responsible for ensuring the comfort, safety, and overall well-being of their clients, while also treating them with utmost respect and sensitivity. The demeanor, skills, and approach of PSWs are crucial to the health and happiness of the individuals they serve.